The Integrated Management System in EIB consists of:
- Quality management system based on the ISO 9001 standard
- Information security management system based on ISO/IEC 27001 standard
In EIB, we have always paid particular attention to the process-oriented management approach. The standard in EIB is a precise definition of the Client's needs, requirements and expectations and realization of services, taking into account the latest available in the market insurance solutions, based on the operating procedures, with a particular focus on the selection of an appropriate competent team. Thanks to planning and implementation of processes under the proper supervision of the management involved, our Clients can rest assured that we offer the highest professional care in terms of the service provided.
The origin of the Integrated Management System based on ISO standards dates back to 2007 when the Management Board of EIB decided to subject the organization to an assessment for compliance with ISO 9001. The compliance of the quality management system of our services with this standard was confirmed during the audit carried out by an independent certification body in 2008.
We pay special attention to ensuring complete security at every stage of information processing. As the first insurance broker in Poland, we introduced in 2009 and maintained an information security management system compliant with ISO/IEC 27001 standard.
Our ceaseless efforts to improve the quality of the service and information security fit perfectly into the primary purpose of ISO standards implementation - continuous improvement. The effectiveness of our activities is verified by annual audits carried out by independent external auditors.